Complaints Book

In accordance with the Consumer Protection and Defense Code, we have a Complaints Book available for you to register your complaint or claim regarding an order or transaction.

RUC: 20613123858
Company Name: AWAQ TEXTILES PERÚ S.A.C.
Address: Bolivar Street 319 Arequipa

1- USER IDENTIFICATION



If you are a minor, provide information about your father, mother or guardian.



2- CLAIM DETAILS



3- DETAILS OF THE PRODUCT OR SERVICE PURCHASED

The formulation of the claim does not prevent recourse to other dispute resolution channels nor is it a prerequisite for filing a complaint with INDECOPI.
The supplier must respond to the claim or complaint within a period of no more than fifteen (15) business days, which is non-extendable.